Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Sereno Luxentis collects and retains data essential to your trading activities. The methods used to collect and store this information are outlined in the Privacy Policy below.

Our policy adheres to the following principles:

• With the aim of providing complete transparency about our processes for collecting and storing your personal data:

Our aim is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use so you have clear, concrete information about its use. You are in the driver's seat.

We will always share information promptly whenever we determine you need to be informed. Transparency is fundamental to us.

Our trained team is always available to address any questions you may have about any aspect of our processes, including our obligations under the laws of {country}. You can reach us at: info@

• We do not use personal data for any purposes other than those described in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper operation of Sereno Luxentis services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, where necessary, we may process data to provide administrative and other business functions related to the Services delivered to you, the client.

To deliver better services tailored to your preferences and needs, Sereno Luxentis processes personal data.

• To access and use essential tools that protect your personal data and ensure your rights are respected in this regard:

You may contact us at any time to access all of your personal data. We can update or delete it as needed. We also support requests to transfer your data to you or to a designated third party. We offer these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank-grade measures. While a 100% guarantee is not possible, we are committed to continually upgrading our systems and strengthening the safeguards we have in place.

We have a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data related to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This specifically includes any individual who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of such personal data.

We do not collect, and do not intend to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover a user or any data relating to someone under 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. When needed, we may also request additional data to verify account ownership, for example. To maintain and improve service quality, we gather and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

You are not required to provide your personal data; however, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that personally identifies you. However, we do gather details such as your account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language configured for your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect with a third-party trading platform through our service.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

The company's collection, storage, and processing of your personal information are carried out solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in {country}.

The company will not handle, process, or transmit your data except in compliance with applicable laws in {country}. The processing is based on the following legal grounds:

• You have consented to the company storing and processing your personal data. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have given your consent for your personal data to be processed for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is required to meet legal obligations.

If you would like to learn more about the data processing the company is required to carry out, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analytics, and deliver related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be processed in accordance with that company's privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal data with its affiliates and partner companies.

As required by law or to protect our rights and assets, as well as those of our third-party partners, we may disclose data to the competent legal or regulatory authorities.

In the event of a significant corporate transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also covers any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

For the purposes of site analytics and in collaboration with advertising partners, cookies and similar technologies may be used, in accordance with applicable law and standard industry practice.

Cookies—small files stored on your device when you visit a website—are used to collect information about browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your session and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you can manage this in your browser settings. Follow the links below for detailed, step-by-step instructions on how to do this for the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some actions and site features from working as intended.

ONLINE TRACKING NOTICE

We will retain your personal data for as long as necessary to perform the operations described elsewhere in this policy. We may retain it longer to comply with local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. After that period ends, and with your consent, the data will be shared for an additional 12 months.

Our operations include the routine review of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

When necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (countries outside your own) and to international organizations under robust security protocols and safeguards. We implement industry-leading data security measures and protocols to protect your information and ensure you retain access to legal remedies and rights in all circumstances.

Within the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are always carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to protect your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data with the highest-level technical and organisational measures, aligned with industry-leading standards. These measures are designed to prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the utmost care and follow legally required, industry‑leading procedures for data protection, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. Therefore, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures resulting from transmission errors, unauthorized third‑party access, or similar causes.

If we receive legally binding requests from regulators or judicial authorities, we may be required to disclose your personal data to those entities. After disclosure under a legal obligation, we cannot control how they handle, store, or safeguard your data.

Any information sent over the internet, including personal data, carries a certain risk of interception and is not completely secure at all times. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. These parties are not affiliated with, nor controlled by, our company, and our Privacy Policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit its website before providing any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will notify you of any changes on our website and through other appropriate channels. The updated Privacy Policy will be posted on our website and will take effect immediately upon publication, unless otherwise stated.

13. Your data protection rights

You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of any processing we carry out.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the one provided, a reasonable fee may be charged.

Rights granted by law and under our Privacy Policy must not infringe the rights of others. The company may refuse or limit access to personal data when providing it would compromise the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect details, can be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside lawful grounds; 2) when you request its removal and the Company has no legal obligation to retain it; 3) if you object to any further processing by us, even when lawful and based on our legitimate interests or those of a third-party provider; and 4) when we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. Likewise, where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

When you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where European Union or Member State law prevents deletion. 2) With your consent, when necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

The Right to Data Portability

You have the right to access and review any personal data you have provided when you have consented, in any form, to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of any or all personal data to another company or organisation, where technically feasible. This does not affect your right to the erasure of your data. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This right does not apply where there is a compelling legal need to continue processing, such as to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Right to Refuse or Withdraw Consent

You have the right to withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This does not affect any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 describes circumstances in which your personal data rights may be limited by European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide you with access to the information you requested, as outlined in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If this is necessary, we will notify you of any extension to the deadline within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would conflict with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee, or to decline a request where it is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual submitting the personal data request, to ensure data protection and security.